WELCOME TO Broad Stroke Associates
Exclusive BMW & MINI Cooper Service and Repair
We only know one way… The Right Way!
Broad Stroke Associates is Washington State's best BMW & MINI repair, maintenance and service center. Most courteous, most knowledgeable, most experienced, and most cost effective.
Broad Stroke was established in June of 2007 with the belief that vehicle maintenance should be customized as per the vehicles use and the client’s needs with that vehicle. The way we accomplish this is building strong bonds and relationships with our clients to fully understand them and their needs. We believe this is the only way to properly maintain a vehicle…. The Right Way!
What we strive for in every visit:
Done RIGHT the FIRST TIME -We stand by our WORK. We stand by our PARTS. That’s why we WARRANTY all of our WORK and PARTS for 3 years or up to 36,000 miles.
As PROMISED, When PROMISED -We stand by our word. We complete the work as promised, deliver your vehicle when promised with the price we promised.
We CARE about YOUR TIME and FUTURE -We SAVE you TIME by informing you of any services that OVERLAP with the work we are already performing. -We never want you to be stuck on the side of the road. We do everything we can to PREVENT that from happening by informing you of any FUTURE service needs.
You KNOW what we KNOW -We know how important your vehicle is to you; that’s why we believe in providing you a completely TRANSPARENT EXPERIENCE. With EVERY service you will receive a digital inspection that is emailed/text to you showing pictures and videos of all of your vehicle’s needs. Your Invoice will explain EXACTLY what work was done, the breakdown of LABOR costs, Parts, and Services. -We don’t stop there! ALSO included in your invoice is a Prioritized List of Explained Future Maintenance Needs. We know what work will need to be done next, we think you should too.
Our goal is to give you 2 PHONE CALLS -First call, what’s wrong and how much. -Second call, it’s completed as promised.
By better understanding our clients and their needs we can pre-book maintenance and repair items taking the worry of servicing your vehicle off of your shoulders.