9/6/2017
5

Broad Stroke Associates (BSA), specializing in BMW and MiniCooper is an amazing facility. I recently moved to the Snohomish area from Redmond, WA and was just a little hesitant to take my BMW Z-4 to a shop located in what looks a lot like "the back woods". You need to go to their shop and see for yourself. From the front desk to the mechanic these people are highly competent, BMW trained, extremely well equipped and very attentive. Their knowledge and attention to detail is incredible, far better than any BMW dealer or any other specialty shop I have ever gone to. When you take your car there your concerns about your car will be addressed very professionally but you will also receive a complete written analysis of all working parts of your car. This might even include videos helping to detail specific issues. In my case they indicated that there were 47 specific items that are working well and require no additional attention at this time. I've been to other shops that do this but the list is usually more like 6 or 8 items. Last, any car owner is concerned about the cost of service and repair. Having been to multiple BMW dealers as well as two private shops specializing in BMW I can report that Broad Stroke is the most capable and least expensive shop I have been to. I am a delighted customer.

7/29/2017
5

Amy & everyone at BroadStroke took such good care of my wife's Z4. We had "service engine" lights which they fixed every time it came on. It had 3-4 problems at different times and they got it right in and fixed it right every time. It needed a new BMW part on the air intake system & it needed the computer reset and they even did the breakin driving for us (5 driving procedures to reset the computer). I love this place and wont hesitate to take our BMW there. Congrats on making your customers happy as shown in all the reviews.

2/7/2017
5

I have been visiting Broadstroke Associates for well over 3 years and have not had any negative issues. Parker and Amy have been extremely helpful with technical support, maintenance and customer service. I have referred others to visit them and they are more than satisfied with their work and prices. Before you consider going to the dealership, visit Broadstroke Assoc and compare, once you do you will bring it here all the time.

12/16/2016
5

This review is long overdue. Excellent!!! Not only they deliver quality service but they are also trustworthy. They first figure out how much your repairs would cost you and then give you options so you can arrive to a wise decision. Amy is amazing! Easy to talk to and great to work with. I will definitely be a return customer like many others. Along with honesty, integrity and excellence in service, I fully recommend Broad Stroke!!

11/20/2016
5

Friendly helpful staff, great customer service. High quality and thorough repair. Relatively expensive, but worth it for the expertise and the use of OEM parts.

11/20/2016
5

Consistent in their excellent service & follow through. Refreshing to work with competent folks.

11/17/2016
5

Although the the result wasn't what I wanted... (tranny went out and would have costed more than the car was worth) Amy and the guys were honest, upfront, and extremely helpful. Ive had a great experience the few times I've brought my car in to them. I would highly recommend them to anyone looking for a good, honest, repair shop!

11/15/2016
5

Excellent inspection and diagnosis.

11/14/2016
5

Excellent Service. Nothing is better!

11/14/2016
5

Excellent as always